Unzip Issues

If you encounter issues or errors unzipping files, this can mean a few things:

  • It is possible the download did not complete correctly, or did complete, but with issues/errors
    • This can be due to slow or inconsistent internet as well interruptions during download/connection.  For tips on troubleshooting possible download issues, please see this article here.
  • It is also possible that the download did complete and is not corrupted, but that the default unzipping program is still having issues.  Please try the following:

Windows Users

We have seen most unzip issues solved by using this free program – http://www.7-zip.org

Mac Users ()

You may want to try the free program called The Unarchiver®, which you can download here - http://unarchiver.c3.cx/unarchiver

Still need help? Contact Us Contact Us