Unzip Issues
If you encounter issues or errors unzipping files, this can mean a few things:
- It is possible the download did not complete correctly, or did complete, but with issues/errors
- This can be due to slow or inconsistent internet as well interruptions during download/connection. For tips on troubleshooting possible download issues, please see this article here.
- It is also possible that the download did complete and is not corrupted, but that the default unzipping program is still having issues. Please try the following:
Windows Users
We have seen most unzip issues solved by using this free program – http://www.7-zip.org
Mac Users ()
You may want to try the free program called The Unarchiver®, which you can download here - http://unarchiver.c3.cx/unarchiver