My Videos Won't Play or have Audio Issues
Video Issues
Having trouble Playing videos? Is the sound off or no sound at all? Will the video just not play? We have seen most issues be fixed by downloading and using the free VLC Player here - https://www.videolan.org/vlc/
The player is available for all major operating systems and works great.
Audio Sync Issues
If you are having audio sync issues, please check this article here - https://wiki.videolan.org/VLC_HowTo/Adjust_audio_delay/ - to learn how to adjust the Audio sync as needed. This can be helpful if you have bluetooth speakers or other systems where a slight delay may be introduced.